Last updated: 8 March 2026
Distinct Homes respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and protect your information when you visit our website or use our services.
This policy applies to the Distinct Homes website and any related services we provide.
Who We Are
Distinct Homes is an estate agency service that helps individuals buy and sell residential property.
Distinct Homes
Email: property@distincthomes.uk
Distinct Homes acts as the data controller for the personal data collected through this website.
What Information We Collect
We may collect and process the following types of personal data.
Information you provide directly
When you contact us or use our services, we may collect:
- Your name
- Email address
- Telephone number
- Property address
- Property information relating to a listing or valuation
- Any information included in enquiry forms or messages you send to us
Information collected automatically
When you visit our website, we may automatically collect certain information such as:
- Your IP address
- Browser type and version
- Device type
- Pages visited
- Time spent on the website
This information helps us improve the performance and usability of our website.
How We Use Your Information
We may use your personal information for the following purposes:
- Responding to enquiries submitted through our website
- Providing property valuations
- Advertising and managing property listings
- Communicating with potential buyers and sellers
- Improving our website and services
- Meeting legal and regulatory obligations
We will only process your personal data where we have a lawful basis to do so.
Lawful Basis for Processing
Under UK data protection law, we rely on the following lawful bases for processing personal data.
Legitimate interests – to operate and improve our property services.
Contractual necessity – to provide services you request, such as property listings or valuations.
Consent – where you have given permission for us to contact you in response to an enquiry.
Legal obligation – where we are required to comply with legal or regulatory requirements.
Sharing Your Information
We do not sell your personal data.
However, we may share information with trusted third parties where necessary, including:
- Website hosting providers
- IT support providers
- Marketing or website service providers
- Professional advisers
- Legal or regulatory authorities where required by law
All third parties are required to protect your personal information and only use it for the purposes we specify.
Cookies
Our website may use cookies to improve functionality and analyse website usage.
Cookies may help us to:
- Understand how visitors use our website
- Improve website performance
- Remember user preferences
You can control or disable cookies through your browser settings.
Data Security
We take appropriate technical and organisational measures to protect your personal data from loss, misuse, or unauthorised access.
Security measures may include secure servers, encrypted connections (HTTPS), and restricted access to personal data.
Data Retention
We will only keep your personal data for as long as necessary to fulfil the purposes for which it was collected, including any legal or regulatory requirements.
Your Data Protection Rights
Under UK data protection law you have the right to:
- Request access to your personal data
- Request correction of inaccurate information
- Request deletion of your personal data
- Object to processing of your personal data
- Request restriction of processing
- Request transfer of your data to another provider
To exercise any of these rights, please contact us using the email address below.
Third Party Links
Our website may contain links to other websites. We are not responsible for the privacy policies or practices of those websites.
Changes to This Privacy Policy
We may update this privacy policy from time to time. Any changes will be published on this page.
Contact Us
If you have any questions about this privacy policy or how we handle your personal data, please contact:
Distinct Homes
Email: property@distincthomes.uk